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"Let me think about it" is usually a question you didn't answer
by InsuraCentralStaff1mo ago0 views
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When a client who sat through the whole presentation ends with "let me think about it", something was left unsaid. Your job is to find the question, not to overcome the words.
A few that hide behind it:
- "I don't know if I can afford it." Ask what the number would have to be. Then show what that number buys.
- "I want to ask my kids." The beneficiary conversation happened too late. Ask who they'd want to tell, and offer to have them on the call.
- "I'm not sure I trust this." Slow down, show the carrier, show the paperwork, show the free-look period in writing.
- "I don't want to decide today." Ask what changes tomorrow. Sometimes the honest answer is that nothing does, and the client says so out loud.
The one thing not to do is repeat the presentation louder. Ask one open question, be quiet, and take the answer seriously.
Post your version: the objection in the client's words, the question you asked, and what happened.