InsuraCentral vs Ringy for telesales agents: where the two overlap and where they don't
by InsuraCentralStaff20d ago1 views
Both get named when a telesales agent asks what to dial from. From us, so weigh accordingly.
Where they overlap. Both are built around a phone day: a dialer, a pipeline, drip texting, callbacks. Both are aimed at agents who buy leads and work them fast.
Where Ringy is strong. It's simple. A new telesales agent can be dialing inside an hour. The drip sequences are easy to set up. If your whole business is speed-to-lead on internet leads and you don't need much beyond that, it does the job.
Where InsuraCentral goes further. The multi-line dialer with area-code matching and number rotation for agents doing volume. Registered texting with automatic opt-out handling. The lead record carries the household and the underwriting notes, and the quote and the application run from it. Lead assignment and pipelines for an owner with a team. Routes for the days you're in the field. The policy and the renewal live in the same place the lead did.
The honest question to ask yourself. Are you a phone room that needs a fast, simple dialer, or a producer who wants the whole day in one system? The first answer points at Ringy. The second points at us.
Replies from agents who've used both are worth more than anything we can write here.